ComeOn FAQ – Frequently Asked Questions

No. ComeOn allows only one account per person. Creating duplicate accounts goes against our terms and conditions and can result in all accounts being permanently suspended, including any PKR balances held within them. If you've lost access to your original account, use the password reset option or contact support — don't open a new one.

For KYC (Know Your Customer) verification, ComeOn may request a clear photo of your CNIC (Computerised National Identity Card), a selfie holding your CNIC, and occasionally proof of address such as a utility bill. This verification is required before large withdrawals and is standard practice across all legitimate online platforms. It protects both you and the platform from fraud.

Log into your ComeOn account and navigate to the Account Settings section. From there you can update your registered email or phone number. For security reasons, you may be asked to verify the change by confirming your current password. If you're having trouble, reach out to ComeOn support who can assist you through the process.

Click the "Forgot Password?" link on the ComeOn login page. Enter the email address you registered with and a password reset link will be emailed to you within a few minutes. Click the link, set a new strong password, and log back in. If the email doesn't appear in your inbox, check your spam or junk folder.

ComeOn automatically locks accounts after multiple failed ComeOn login attempts as a security precaution. Wait 30 minutes and try again with the correct credentials. If the lockout continues, use the password reset flow or contact ComeOn's support team. They'll verify your identity and restore access promptly. Never try to brute-force your way in — it extends the lockout period.

Absolutely. ComeOn uses 256-bit SSL encryption on every login session, so your credentials and PKR balance are completely protected. The platform is fully optimised for mobile browsers on both Android and iOS. On your personal phone, using "Remember Me" is convenient. On shared or public devices, always log out after your session.

After logging in, go to your Account Settings and find the Security section. Enter your current password and then set a new one. We recommend using a mix of uppercase letters, lowercase letters, numbers, and symbols. Avoid using your name, date of birth, or anything you use for your email or mobile banking apps. Change your password every few months as a good habit.

ComeOn supports all major Pakistani payment options including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard bank cards. All transactions are processed in Pakistani Rupees (PKR), so there are no currency conversion fees or dollar headaches.

The minimum deposit on ComeOn starts at Rs 500, making it accessible for casual Pakistani players and high rollers alike. There's no pressure to deposit large sums upfront — start small, get comfortable with the platform, and scale up when you're ready.

Deposits via Easypaisa, JazzCash, NayaPay, and SadaPay are processed almost instantly — usually within seconds. IBFT bank transfers may take a few hours depending on your bank. Visa/Mastercard deposits are typically credited within minutes. If a deposit doesn't appear after 30 minutes, contact support with your transaction reference number.

Log into your ComeOn account, go to the Cashier section, and select Withdrawal. Choose your preferred method — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or bank card — enter the amount in PKR, and confirm. Most withdrawals are processed within 24 hours. First-time withdrawals may require identity verification which could add a little extra processing time.

The minimum withdrawal on ComeOn is Rs 1,000. This keeps things practical — you don't have to accumulate a huge balance before cashing out. Withdrawals can only be processed to a payment method that has been verified against your account, ensuring your funds always land in the right hands.

Withdrawal delays are usually caused by pending KYC verification, active bonus wagering requirements, or bank processing times on your end. Check your account notifications for any outstanding verification requests. If your KYC is complete and the withdrawal has been pending for more than 48 hours, contact ComeOn support with your withdrawal reference ID and they'll investigate promptly.

Yes — ComeOn offers comprehensive PSL betting markets covering all matches throughout the tournament. You can bet on match winners, top batsmen, top bowlers, total sixes, first wicket method, and many more markets. Live in-play betting is also available, so you can place bets ball by ball as the action unfolds.

ComeOn covers international cricket (Test matches, ODIs, T20Is), PSL, and other domestic leagues. Available markets include match winner, series winner, highest opening partnership, man of the match, method of next dismissal, total runs in an over, and many player-specific prop bets. New markets are added regularly, especially for high-profile Pakistan matches.

Log into your ComeOn account during a live match, go to the Sports section, and select the live match you want to bet on. You'll see real-time odds that update with every ball, over, or wicket. Click on any odds to add a selection to your bet slip, enter your stake in PKR, and confirm. Live betting odds move fast, so act quickly when you spot value.

ComeOn offers a rich variety of games beyond sports. Pakistani players enjoy Ludo Games, Fishing Games, Andar Bahar, Esports Betting, slots, roulette, blackjack, and live dealer tables. Everything is accessible from the same ComeOn account with a single login.

Andar Bahar is a classic South Asian card game. The dealer draws one card (the "joker") face up, then deals cards alternately to two piles — Andar (inside) and Bahar (outside). You bet on which pile will receive a card matching the joker's value first. It's simple, fast, and hugely popular among Pakistani players. ComeOn offers both standard and live dealer versions.

ComeOn's esports section covers BGMI, Valorant, CS2, Dota 2, League of Legends, and more. You can bet on match winners, map winners, tournament outright winners, and various in-match statistics. Esports markets are especially active during major international tournaments and regional Asian competitions that Pakistani fans follow closely.

ComeOn welcomes new Pakistani players with a registration bonus. Details of the current welcome offer are displayed on the homepage and promotions page. Always read the terms and wagering requirements attached to any bonus before accepting. Bonuses are credited in PKR and are subject to minimum deposit thresholds and playthrough conditions.

Wagering requirements (also called rollover or playthrough) mean you need to bet a certain amount before bonus funds can be withdrawn as real PKR. For example, a 5x wagering requirement on a Rs 1,000 bonus means you need to place Rs 5,000 in total bets before that bonus converts to withdrawable cash. Specific games may contribute different percentages towards clearing wagering requirements.

Yes, ComeOn runs dedicated PSL promotions during the Pakistan Super League season. These typically include enhanced odds on selected PSL matches, free bets for accumulator bets, cashback on specific match bets, and leaderboard competitions. Keep an eye on the promotions section of your account to stay updated on the latest PSL deals.

Log into your ComeOn account and visit the Responsible Gaming section in your account settings. From there, you can set daily, weekly, or monthly deposit limits in PKR. These limits take effect immediately and cannot be increased without a cooling-off period. ComeOn encourages all players to use these tools proactively.

Yes. ComeOn offers self-exclusion options for players who feel they need a break. You can apply a temporary cool-off period (24 hours to 30 days) or a longer-term self-exclusion. During self-exclusion, you won't be able to log in or access your account. Visit the Responsible Gaming section of your account or contact support to activate self-exclusion. ComeOn takes problem gambling very seriously.