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ComeOn Responsible Gaming — Bet Smart, Stay in Control

Betting on ComeOn should be something you enjoy — a bit of fun while following your favourite cricket match or PSL game — not something that causes stress or financial pressure. This page explains every tool ComeOn provides to help you stay in control, and what to do if things ever feel like they are getting out of hand.

If gambling is causing you problems right now

Do not wait. Contact ComeOn support at support@comeon-jit.com or use live chat to request an immediate self-exclusion. It takes less than five minutes and is effective immediately. Your account balance will be returned to you after the exclusion period.

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What Responsible Gaming Actually Means at ComeOn

Responsible gaming is a phrase that gets used a lot in the betting industry — sometimes as a box-ticking exercise that lives in a footer link no one reads. ComeOn's approach is different. Responsible gaming tools on ComeOn are built into the platform itself, accessible from every account without needing to call anyone or submit a form, and designed to genuinely help players rather than create the appearance of helpfulness.

The starting point is understanding what healthy betting looks like. Healthy betting means you set a budget for the month and stick to it. It means you bet on the cricket because you enjoy the game, not because you are chasing a loss from last week. It means you can stop whenever you choose to, without feeling compelled to keep going. If any of that sounds difficult right now, the tools on this page are for you — and there is no judgement in using them.

ComeOn's responsible gaming approach covers three areas: the tools you can use yourself at any time, the way ComeOn monitors for warning signs and reaches out proactively, and what to do if a problem has developed that the self-service tools alone can't address. All three are covered on this page.

Remember: Gambling is entertainment — not a reliable income source, not a way to solve financial problems, and not something that should feel like an obligation. ComeOn's responsible gaming tools are free and available whether or not you feel you currently have a problem.

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ComeOn's Six Responsible Gaming Tools

All free, all available from your account settings, all effective immediately when set. No waiting period, no approval process — you are in control.

Most Used
Deposit Limits

Set a maximum daily, weekly or monthly deposit amount on your ComeOn account in PKR. Once the limit is reached, the system will not allow further deposits until the period resets — regardless of how much you want to deposit. Limits can be lowered immediately, but raising them requires a 24-hour cooling-off period, which is intentional.

Loss Limits

Define the maximum amount in PKR you are willing to lose within a daily, weekly or monthly period. When your net losses reach your set limit, ComeOn will suspend your betting activity for the remainder of that period. This is one of the most effective tools for keeping betting within a budget you have decided on in advance — when you are calm and thinking clearly.

Session Time Limits

Set a maximum playing session duration. When your session reaches the time limit you have set, ComeOn will prompt you to take a break before continuing. You can set session reminders every 30, 60, or 90 minutes, or set a hard stop that ends your session automatically. Taking regular breaks is one of the simplest responsible gaming habits to build.

Cooling-Off Period

Take a short break from ComeOn for a defined period — 24 hours, 48 hours, one week, or up to one month. During a cooling-off period, your account is suspended and no deposits, bets or game play are possible. When the period ends, your account automatically reactivates. Use this tool if you feel you need a break but are not ready for full self-exclusion.

Self-Exclusion

Request a longer exclusion of one month, three months, six months, one year, or five years. During self-exclusion, your account is completely suspended — no deposits, no bets, no access to balance. ComeOn will also stop sending you promotional emails and bonus offers during the exclusion. Self-exclusion requests take effect within 24 hours and cannot be reversed before the chosen period expires.

Reality Checks

Enable regular on-screen notifications that show you how long your current session has been running, how much you have deposited and bet in that session, and your net position. Reality checks interrupt the flow of play intentionally — they are designed to help you step back from the immediacy of live betting and see your session clearly for what it is.

How to Access These Tools

Every responsible gaming tool is accessible in three straightforward steps — no support ticket needed.

1
Log In to Your ComeOn Account

Go to comeon-jit.com and log in with your registered mobile number and password. If you need help logging in, contact live chat support — available 24/7.

2
Go to Account Settings

Click on your profile icon in the top-right corner of the screen. Select "Account Settings" from the dropdown menu. On mobile, tap the hamburger menu and find "Settings".

3
Select "Responsible Gaming"

Find the Responsible Gaming section within Account Settings. All six tools are listed here — select the one you want to activate, enter your preferred limit or time period, and confirm. Changes take effect immediately for limits going down, and after a 24-hour review for limits going up.

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Contact Support If You Need Help

If you cannot access your account settings for any reason, or if you need an immediate suspension, contact ComeOn's support team via live chat or at support@comeon-jit.com. Responsible gaming requests are always treated as priority and handled ahead of general enquiries.

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Recognising When Betting Has Become a Problem

Problem gambling does not always look dramatic. It often develops gradually — and by the time it is obvious, it can already be causing real harm. These are the signs to watch for in yourself or someone close to you.

Chasing Losses

Placing more bets immediately after a losing session — not because you want to, but because you feel you need to win the money back. This is one of the clearest warning signs of problem gambling behaviour.

Betting With Bill Money

Using money that should be covering essential expenses — rent, groceries, school fees — to fund your ComeOn account. If this is happening, it is a serious sign that betting has moved beyond recreational territory.

Losing Sleep Over Bets

Staying up late to follow results, feeling anxious about unsettled bets, or having your sleep disrupted by thoughts about upcoming betting opportunities. Betting that affects your rest is affecting your health.

Hiding Betting from Family

Keeping your ComeOn activity secret from your family or friends, or becoming defensive or dishonest when people ask about it. Secrecy around gambling is often a sign that you already know something is wrong.

Constantly Needing Higher Stakes

Finding that the same bet amounts no longer give you the same excitement, and feeling driven to increase stakes to get the same feeling. This pattern — needing more to feel the same — is a well-documented indicator of problem gambling.

Unable to Stop When You Want To

Deciding to stop — genuinely deciding — and then finding yourself placing another bet anyway. If you cannot follow through on decisions to stop, that lack of control is the most important sign that professional support may be needed.

Quick Self-Assessment Check

Answer these questions honestly. If you answer "yes" to three or more, it is worth seriously considering using ComeOn's self-exclusion tool or speaking to a counsellor.

1

Have you ever bet more than you planned to in a single session?

2

Have you borrowed money or sold something to fund your betting?

3

Has your betting caused any arguments at home or with friends?

4

Have you tried to stop or cut back on betting and found it difficult?

5

Do you find yourself thinking about betting even when you are doing other things?

6

Have you ever bet to escape worry, stress or other problems in your life?

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After losing, do you feel a strong urge to return and win back what you lost?

8

Has anyone who knows you well expressed concern about your gambling?

Three or more "yes" answers is a meaningful signal. It does not mean you have an addiction — but it does mean responsible gaming tools should be set up today, and speaking to a professional is worth considering.

Need an Immediate Break?

ComeOn's self-exclusion tool suspends your account completely — no deposits, no bets, no access to your balance during the exclusion period. Your balance is safe and will be returned to you when the period ends.

Self-Exclude via Account Settings

Or email support@comeon-jit.com with subject "Self-Exclusion Request" for immediate account suspension.

ComeOn's Proactive Monitoring

ComeOn does not just rely on players to self-identify problems. The platform monitors account activity for behavioural patterns that research has linked to problem gambling — including rapid increases in session frequency, significant increases in deposit amounts, patterns of chasing losses, and betting activity late at night or in the early hours of the morning.

When these patterns are detected, ComeOn may reach out proactively to check in — not to judge or criticise, but to make sure you are aware of the responsible gaming tools available and to offer support. You are free to decline the interaction, but ComeOn believes that silent monitoring without any outreach is an inadequate response to visible warning signs.

All responsible gaming interactions are confidential. Requesting self-exclusion, setting limits, or contacting ComeOn about a gambling concern has no negative consequences for your account history. It is simply the right thing to do for your wellbeing.

Responsible Gaming — Frequently Asked Questions

Common questions from ComeOn players in Pakistan about responsible gaming tools and what to do if gambling becomes a concern.

No — and this is intentional. On ComeOn, deposit limits can be lowered immediately (taking effect right away), but raising a limit requires a 24-hour waiting period after you submit the request. This cooling-off period exists to prevent impulsive decisions made in the heat of a session. It is one of the most important features of a properly designed deposit limit tool, and ComeOn will not bypass it on request.

Your ComeOn balance is completely safe during self-exclusion. No funds can be used for betting, but your money remains in your account and will be returned to you at the end of the exclusion period. If you need your balance returned before the exclusion period ends for genuine emergency reasons, contact ComeOn support — this is handled case by case and requires identity verification, but is possible in genuine hardship situations.

ComeOn strongly advises against opening or using a ComeOn account if you are currently self-excluded from any other gambling platform. Self-exclusion is a meaningful decision you made for a reason — using a different platform during an exclusion period undermines that decision. ComeOn cooperates with cross-platform exclusion schemes where applicable and encourages players who have used self-exclusion elsewhere to apply the same exclusion on ComeOn.

If you are genuinely concerned about a family member's gambling on ComeOn and have reason to believe it is causing real harm, contact ComeOn support at support@comeon-jit.com with as much detail as you are able to provide — the account holder's registered mobile number or email, and a description of the concern. ComeOn cannot share account details with third parties, but can investigate and take appropriate action where a credible welfare concern is raised. Encouraging the person directly to use ComeOn's self-exclusion tool is also an option.

Setting deposit limits, loss limits, session timers or reality checks does not affect your eligibility for ComeOn bonuses — you can still receive and use bonus offers within whatever limits you have set. The only responsible gaming tool that affects bonus delivery is self-exclusion — during a self-exclusion period, ComeOn stops sending promotional communications as required. ComeOn will never reduce or withhold bonuses because a player used responsible gaming tools. Responsible gaming use is never penalised on the platform.

ComeOn requires date of birth at registration and uses that information as the first check. When KYC verification is triggered — as it is for all accounts before first withdrawal and periodically during ongoing use — ComeOn requires a copy of your CNIC, which displays your date of birth. Any account where the holder cannot confirm they are 18 or older through valid identity documentation will be closed. ComeOn also monitors for behavioural signals that might suggest underage account access and investigates any credible third-party reports about underage users.

Healthy Betting Habits — Simple Rules That Make a Real Difference

You do not need to be in trouble to benefit from thinking about how you bet. These habits help keep betting enjoyable for the long run.

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Set a Monthly Betting Budget

Decide at the start of every month how much you are comfortable betting — an amount you can genuinely afford to lose without it affecting anything important. Use ComeOn's deposit limit to enforce that budget automatically.

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Keep Sessions Short and Deliberate

Long, aimless betting sessions tend to go worse than focused ones. Set a session time limit on ComeOn and take breaks between them. Betting with focus beats betting out of habit or boredom every single time.

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Never Bet After a Significant Loss

The impulse to immediately recover a loss is the most common path to bigger losses. Set a rule for yourself — no more bets in the same session after a significant loss. Log off, come back tomorrow with a clear head.

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Bet With Your Head, Not Your Emotions

Betting on your favourite team while stressed, angry or upset usually does not end well. The decisions you make in a calm state — with a clear budget and a reasonable assessment of the match — are almost always better than the ones made emotionally.

Enjoy ComeOn Responsibly — on Your Terms

Register a ComeOn account and set your deposit limit and session timer from day one. Betting is more enjoyable when you are in control of it — and ComeOn's tools make staying in control effortless.

Create Free Account Login & Set Limits